Why am I prompted for a user name and
password when using the Reference USA database?
If you are using the Microsoft Internet Explorer version 6.0 (XP) browser and are receiving a username/password prompt when attempting to access ReferenceUSA.com remotely, you may need to modify your default browser cookie handling configuration settings to resolve this issue.
Follow these steps:
1. Open a new Microsoft Internet Explorer browser session. 2. Click on the Tools drop-down menu and select Internet Options 3. When the Internet Options window appears click on the Privacy tab,
then the Advanced button. 4. When the Advanced Privacy Settings window appears, place a check in
the checkbox next to 'Override automatic cookie handling'. 5. Click OK on the Advanced Privacy Settings window and the Internet Options
window to close.
Additional help and troubleshooting information are available on the ReferenceUSA web site. At the ReferenceUSA home page, click Help and then click the link "Which Internet browser is the best to use, and what setting will I need to access ReferenceUSA?".
