Des Moines Public Library - About Us

		SEARCH OUR CATALOG
		HOW DO I...


	Home > About Us > Services/Policies > How Do I... get a PIN (Personal Identification Number)

How Do I...

Get a PIN (Personal Identification Number)
To use some of the personalized features of our library catalog, you need a four-digit PIN (Personal Identification Number.) When you apply for a library card, your PIN will automatically be set as the last four digits of your phone number. When you log in to the library's catalog system, you can change the PIN to another number of your choice.

print directions

If you are a first time user and do not have a Personal Identification Number (PIN):

1	Go to the "My Account" tab in our online library catalog.
2	Enter the barcode number from your library card.
3	Enter the last four digits of your phone number in the PIN field.
4	Click the "Submit" button. If you see the message "Login Failed " it means that the number you entered in the PIN field does not match the phone number on your account which is used as a default PIN until you set it. Check your typing, or try the last four digits of your work, home, or cell phone number. If you cannot proceed beyond this screen, call 283.4152 and press 3 for assistance with setting up your PIN.
5	When the Patron Information screen appears, click "Profile."
6	Scroll down to the "Personal Identification Number" section on the screen. Enter the last four digits of your phone number in the old PIN field.
7	Enter a new PIN in the new PIN field. Your new PIN must be exactly 4 digits long. You may reuse the last four digits of your phone number if you wish.
8	Reenter the new PIN in the verification field.
9	Click the Update button to save your new PIN. If you have questions, please call (515) 283.4152 and press 3 for assistance.

	go to catalog »