Stll Need Help?
Technical Solutions Page»
This page from NetLibrary's home site gives some of the more common error messages and how to fix them.
Contacting Technical Support
There are several options for getting more assistance. You can call the NetLibrary offices at 1-800-848-5800, Option 7, between 7 a.m. and 9 p.m. You can email NetLibrary directly at support@oclc.org. Be sure to refer to NetLibrary in the subject line. Or, you can email the Des Moines Public Library webmaster at libwebmaster@desmoineslibrary.com.